Dynasty Pest Control Privacy Policy

Last updated: June 16, 2025

This Privacy Policy describes how Dynasty Pest Control ("we," "us," or "our") collects, uses, and shares your information when you interact with our website (www.dynastypestcontrol.com), request services, or communicate with us.

1. Information We Collect

We collect information necessary to provide effective pest control services, schedule appointments, and manage your account.

  • Information You Provide Directly:

    • Contact Data: Your name, email address, phone number (+1 941-281-8003), and the service address where treatment is needed.

    • Billing Data: Payment information (processed securely through third-party services) and billing address.

    • Service Information: Details about your property, the specific nature of your pest issue, and preferred scheduling times.

  • Information Collected Automatically (Website Use):

    • When you visit our website, we may collect technical information like your IP address, browser type, device information, and browsing history.

    • We use cookies and similar tracking technologies (such as Google Analytics) to analyze website traffic, remember user preferences, and improve your online experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To schedule, coordinate, and perform your residential or commercial pest control services efficiently.

  • Communication: To send you appointment confirmations, service reminders, invoices, and responses to your service inquiries via email or phone.

  • Billing and Payments: To process payments securely for services rendered.

  • Marketing: To send you promotional offers, seasonal service information, or updates on new pest control methods, if you have opted in to receive them.

  • Improvement: To monitor service trends, analyze customer needs, and improve the quality and effectiveness of our business operations.

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third parties who perform essential services on our behalf, such as:

    • Payment processors (e.g., Stripe, PayPal).

    • Customer Relationship Management (CRM) and scheduling software.

  • Legal Requirements: If required to do so by law, court order, or governmental request.

  • Business Transfers: In connection with the sale, merger, or acquisition of all or part of Dynasty Pest Control's assets.

  • SMS information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

5. Your Choices and Rights

  • Marketing Opt-Out: You can opt out of receiving promotional and marketing communications from us at any time by following the unsubscribe instructions included in those emails or by contacting us directly.

  • Access/Correction: You may contact us to request access to or correction of the personal information we hold about you.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website, and the "Last updated" date at the top will serve as notice of the change.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

© 2025 Dynasty Pest Control - All rights reserved.